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Store Policy

Customer Care

At UC online chess store, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Privacy & Safety

Our online store is committed to protecting the privacy of our customers. We collect and use customer information in order to improve our services and to provide a more personalized shopping experience. We will not share or sell your personal information to any third parties.

We collect the following types of information from our customers:

  • Personal information, such as name, address, and contact information, is collected when you create an account or place an order with us.

  • Payment information, such as credit card numbers, is collected when you make a purchase on our website. This information is used solely for the purpose of processing your payment and is not stored by us.

  • Browser and device information, such as IP address, is collected when you visit our website. This information is used to improve the functionality of our website and to understand how our customers use it.

We use cookies and other technologies to keep track of your preferences and to personalize your shopping experience. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee the security of your information.

Safety Policy

Our online store is committed to providing a safe and secure shopping experience for our customers.

We do not sell any illegal, unsafe, or counterfeit items.

To ensure the safety of our customers, we take the following measures:

  • All orders are processed through a secure checkout system to protect against credit card fraud.

  • We comply with all applicable laws and regulations related to the sale of our products.

  • We regularly monitor our website for any suspicious activity and take appropriate action if necessary.

If you have any concerns about the safety of our website or the products we sell, please contact us.

If you suspect any fraudulent activity or have any safety concerns, please notify us immediately.

By using our website and making purchases from our online store, you agree to the terms and conditions of our Privacy and Safety Policy. We reserve the right to update this policy at any time and will post any changes on our website.

Wholesale & Corporate Gift

We would be pleased to receive your wholesale or corporate gift request. Please write us from the contact page.

Payment Methods
Credit card, apple pay accepted

Payment Methods

- Credit / Debit Cards 

- Apple Pay
- PAYPAL
- Offline Payments

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